Ekofires eko 4015 Troubleshooting Guide download pdf (Page 11)

All instructions must be handed to the user for safekeeping. Show the customer how to light and control the fire. After com-

missioning the appliance, the customer should be instructed on the safe use of the appliance and the need for regular servic-

ing. Frequency of service depends on usage, but MUST be carried out at least once annually. Advise that cleaning of the fire

may be achieved when the fire is cold using a damp cloth and mild detergent on most surfaces.

Scratched and other superficial damage to the matt black paintwork of the appliance can be covered with matching heatproof

spray. Use only the manufacturers’ recommended spray paint. Paint only when the fire is OFF and cold. Always mask off the

surrounding area to prevent contamination with overspray. Ventilate the room during the use of the spray. DO NOT attempt

to spray paint the coals or ceramics, or wash them in water.

Advise that the fire will emit a “newness” smell for a time after initial commissioning and that extra ventilation may be need-

ed during this time. Advise that the fire is fitted with a spillage safety device (O.D.S.). If the fire shuts down, this system may

be in operation. If spillage is suspected, SWITCH APPLIANCE OFF and call in the installer to investigate any problems.

Isolate the fire from the gas supply. Ensure that the fire is fully cold before attempting service. A suggested procedure for serv-

icing is detailed below.

Remove the firefront and place to one side. Remove the ceramic components. Gently clean in the open air. Be careful not to

create dust from the coals. Where necessary replace damaged components with genuine spares. Seal scrap ceramic compo-

nents in plastic bags and dispose at proper refuse sites as directed. Re-fit the coals by referring to section 9.0 of the user

instructions.

Remove the firefront. Remove the hood, glass panel and ceramics and place safely aside.

Manual control models : Remove the two screws securing the tray legs to the firebox. Pull tray forward slightly and lift away.

Slide control models : Remove the four screws securing the tray to the firebox (two in the tray legs and two in the rear of the

tray - see figure 10). Remove the M4 nut from the slide control linkage. Pull tray forward slightly and lift away. When re-fitting

replace the rear retaining screws first, followed by the front (leg) retaining screws.

All models : Be sure to engage the tray location lugs on the shelf at the rear of the firebox.

Remove the tray as previously described. The pilot unit can be removed by withdrawing the tubing nut, the thermocouple nut

on the valve, and the two securing screws, and lifting away. Remove the tubing nut from the valve end of the pilot pipe, and

blow through to dislodge any debris. Remove the two tubing nuts on the ends of the gas pipe to the injector elbow and blow

clear. Remove the two tubing nuts on the ends of the inlet pipe and blow clear.

Manual control models : The valve is not field serviceable.

Slide control models : The valve contains a gauze filter on the inlet manifold. Check that this is free from debris/obstruction.

Remove the burner tray as in relevant section and pilot unit as described.

Clean the pilot assembly with a soft brush and blow through. Check the aeration holes are free of any dirt or lint. Clean

thoroughly internally, the connection can be removed from the base of the pilot unit using two spanners to make cleaning

easier. Do not damage or try to remove the pilot injector. The unit is factory set and the only check necessary is to ensure

the spark gap is correct. See section 2.0 Appliance data for gap setting. See section 9.1 for full details of the pilot assembly.

10.0 BRIEFING THE CUSTOMER

11.0 SERVICING

1. Lay out the dust sheet and tools.

2. Remove the hood, glass panel, and remove the ceramic components.

3. Remove the firefront and decorative trim.

4. Disconnect the gas supply, and remove the burner securing screws (see figure 10 and refer to section 11.2)

5. Remove the burner tray.

6. Remove firebox as described.

7. Check the fireplace opening for rubble accumulation and remove. If debris is excessive, initiate remedial work on the flue.

8. Check the flue with smoke pellet for correct operation.

9. Vacuum clean inside of firebox removing all dust. Refit firebox.

10. Strip off the burner pipes and clean thoroughly. Refer to section 11.3.

11. Clean out the injector, pilot assembly and burner tube. DO NOT remove the pilot injector.

12. Vacuum clean tray, especially around the injector/venturi tube removing all dust. Re-assemble and re-fit the burner tray.

13. Clean the ceramic components - see section 11.1.

14. Turn on the gas supply, and leak test.

15. Refit the ceramic components, glass panel, hood, decorative frame and cast firefront as detailed in sections 9.2 and 9.3.

16. Check any purpose provided ventilation is un-obstructed.

17. Light the fire and carry out a spillage test.

18. Check setting pressure and safe operation of the appliance.

For specific servicing instructions, see the relevant sections.

11.1 CLEANING THE CERAMIC PARTS

11.2 REMOVING THE BURNER

11.3 DISMANTLING THE BURNER

11.4 PILOT ASSEMBLY

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Ekofires eko 4015 Troubleshooting Guide Page 11

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